1tk11 Privacy Policy —
Your Data, Our Responsibility

Welcome to 1tk11. This Privacy Policy ("Policy") describes how 1tk11 collects, uses, stores, and protects your personal information when you use our website and services. This Privacy Policy applies to all users of our services.

1tk11 believes you should have full control over your personal data. That's why we are always transparent about what information is collected, why it's collected, and how it will be used. Our Privacy Policy is developed in line with international data protection standards (GDPR-inspired).

By creating an account or using our services, you agree to this Privacy Policy. If any part is unclear, please reach out to our Bengali support team — we're always happy to help.

1tk11 only collects the information it needs. Below is an overview of the types of data collected and the reasons for collecting them:

Identity & Contact Information

• Full name and date of birth (for age verification).
• Mobile number and email address (for account communication).
• Home address (required for KYC verification).
• National ID or passport number (for identity verification).

Financial Information

• Mobile banking number (bKash, Nagad, Rocket — for payment processing).
• Transaction history (for fraud prevention and account security).
• Deposit and withdrawal records (to fulfill legal obligations).

Usage Data

• Login date, time, and IP address (for security purposes).
• Device type and browser used (to improve service quality).
• Gaming activity and betting history (for service personalization).
• Cookie and tracking data (for website performance analysis).

1tk11 uses collected data solely for specific, legitimate purposes. Our Privacy Policy ensures that your information is never used beyond its intended scope:

• Account Management: To complete the registration process, verify your account, and manage your profile.
• Payment Processing: To securely process deposits and withdrawals and maintain transaction records.
• Security Assurance: To prevent fraud, money laundering, and unauthorized access.
• Customer Support: To properly address your questions or concerns.
• Service Improvement: To improve platform performance and usability.
• Legal Obligation: To provide required information to regulatory authorities.
• Promotional Communications: To send you bonus and offer notifications with your consent.

One of the most important aspects of 1tk11's Privacy Policy is data sharing. We may share information with third parties only in the following limited circumstances:

Who We May Share With

• Payment Providers: bKash, Nagad & Rocket — only the information required to process transactions.
• KYC Verification Service: Authorized identity verification agencies — limited strictly to the verification process.
• Law Enforcement Agencies: Only the necessary information is shared when required by court order or legal obligation.
• Technology Service Providers: Cloud storage and server providers — under strict confidentiality agreements.

Who We Will Never Share With

• Advertising agencies or marketing companies.
• Data brokers or data resale companies.
• Other gaming or betting platforms.
• Any unauthorized third party without your consent.

1tk11 uses cookies on its website — a standard web technology that enhances your browsing experience. In accordance with our Privacy Policy, we use the following types of cookies:

You can disable cookies at any time from your browser settings. However, disabling essential cookies may cause some features to stop working correctly.

1tk11 uses industry-leading technology and practices to keep your information secure. In line with our privacy policy, the following security layers are always active:

• 256-bit SSL/TLS Encryption: All data transmitted between your device and our servers is encrypted.
• Firewall Protection: Multi-layer firewall protection to prevent unauthorized network access.
• Two-Factor Authentication (2FA): OTP system as an additional security layer at login.
• Regular Security Audits: Regular audits conducted by international cybersecurity experts.
• Data Backup: An encrypted backup system that ensures data permanence.
• Access Control: Only authorized personnel have access to specific data.
• 24/7 Monitoring: Servers and databases are under constant monitoring by our security team.

In the event of a cyberattack or data breach, 1tk11 will notify affected users within 72 hours and take all necessary action.

1tk11 does not retain your data beyond what is necessary. Our Privacy Policy sets out separate retention periods for different types of information:

Even after account closure, certain data must be retained for a defined period due to legal obligations. Once that period ends, the data is securely deleted.

1tk11's Privacy Policy gives you full control over your personal information. You have the following rights: